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            TeamViewer Pilot

            Enhance your remote support with augmented reality

            WATCH VIDEO

            See what your customer sees

            Augmented reality is shifting
            the boundaries of remote support.

            Augmented reality enables you to fix issues beyond the screen – no matter how far away you are. With TeamViewer’s augmented reality solution TeamViewer Pilot, you will be able to see through your connection

            partner’s smartphone camera. At a glance, you can observe any kind of equipment, machinery, infrastructure issue, and more. Guide your partner by setting 3D markers onto real-world objects.

            TEAMVIEWER PILOT

            Augmented reality in your daily working life

            Find out how TeamViewer Pilot will empower your business

            GET HELP INSTANTLY

            Receive support right when you need it

            One of your machines suddenly stops working. As this is a critical moment for your business you need help on the spot, right in this moment. With TeamViewer Pilot, you can quickly reach a remote expert, show him the problem through the camera of your smartphone and let him guide you to the problem solution.

            TeamViewer Pilot (Augmented Reality) Use Case car

            ENHANCE AVAILABILITY

            Assist your customers wherever they are

            Your customer’s car broke down and they are miles away from your car workshop. With TeamViewer Pilot, you can provide support no matter how far away you are: simply connect to their TeamViewer Pilot app, look at the motor through their smartphone camera and guide your customer to the problem solution, as if you were on site.

            AVOID LONG COMMUTES

            Save time and money through solving problems remotely

            Your customer needs to set up a router. All they need is your knowledge and guidance while setting it up themselves. Being on site would require a long commute and is not necessary. Give your customers instructions and watch as they complete the set-up – all while you are in your office and connected through TeamViewer Pilot.

            TeamViewer Pilot (Augmented Reality) Use Case Router Setup

            What’s your use case?

            Find out how TeamViewer Pilot can help you for just

            Features

            Key Features and Functionalities

            What TeamViewer Pilot has in stock for you:

            HD VoIP
            3D Animation

            Enable your on-site employees or clients to share their smartphone’s camera view. The camera acts as your eyes so you can see the problem and help the person on-site address it.

            Speak to the service technician or client on the other side of the screen, giving them detailed instructions on how to fix the issue at hand.

            Help the on-site employee or customer fix the issue by drawing and highlighting on the screen onto real-world objects.

            Benefits

            Key Benefits with TeamViewer Pilot

            How TeamViewer Pilot can help you:

            Save Money

            You don’t need to hop on a plane or take a road trip to fix technical IT issues. Lower travel costs effectively by replacing on-site visits with remote support sessions by service technicians and customers.

            Solve Problems Efficiently

            Act immediately when downtime or errors occur. Enable your service technicians and customers to get direct support from experts via audio and interactive video.

            Improve Processes

            Transfer knowledge for technical repairs and maintenance or provide approval for inspections as if you were on-site.

            Maintain Security

            Within TeamViewer’s secure global network, all remote connections are secured end to end with RSA public/private key exchange and AES (256-bit) session encryption.

            Transfer Knowledge

            Use augmented reality to train your employees by showing them important processes or accompanying them during the execution.

            Digitalise field service

            Avoid on-site visits using augmented reality while benefiting from the speed and security of TeamViewer’s complex global network.

            Pricing

            Get Your TeamViewer Pilot Subscription Today!

            Subscribe to TeamViewer Pilot and unlock the full potential of augmented reality-based remote assistance immediately.

            • For commercial use
            • Unlimited sessions
            • Remote camera sharing
            • 3D pointers in augmented reality
            • HD VoIP
            Billed annually

            Usability

            How to Get Started with TeamViewer Pilot

            Follow these 3 easy steps – you will love it

            Download and install
            TeamViewer on your computer.
            Download now

            Have your partner in need
            of support install the TeamViewer
            Pilot app.

            Enter your partner’s ID, displayed in
            the TeamViewer Pilot app, into the
            TeamViewer Partner ID field and
            connect.

            Get In Touch

            Do you have questions or need further details?

            Simply fill out this form and we will get back to you within a few days.

            Get exclusive deals and the latest news Newsletter Subscription
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