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            TeamViewer

            Customer Success Story

            DASS Tech

            Over 1000% decrease in maintenance costs for photovoltaic power plants

            Han-seok Kim, Senior Researcher at DASS Tech

            TeamViewer, a must-have for managing long distance and overseas monitoring.

            DASS Tech is a manufacturing company for photovoltaic inverters. DASS Tech has the highest market share in the Korean market, enabling it to receive great attention in the industry.

            Challenges

            • Identify status of inverters in unattended plants using web monitoring
            • Reduce maintenance costs for monitoring
            • Increase customer satisfaction

            Solution

            With TeamViewer DASS Tech can easily check information about remote terminals and internet status of the power plants. Time and cost for service compared with field service visits was reduced from 10 hours to 10 minutes, and from KRW 300,000 to KRW 500.

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